Content Manager (Midtown East)

Reply to: job-1002924781@craigslist.org [?]
Date: 2009-01-22, 10:26AM EST


We’re looking for a smart, detail-oriented Content Manager who wants to make the world a better place. The Content Manager will work closely with representatives from all IRC business units to develop and manage the content on the IRC’s global intranet and to encourage staff adoption of the intranet as a critical collaboration and communication tool.

Responsibilities:
• Manage the overall intranet information architecture, using existing governance policies where possible and establishing new ones as needed
• Conduct in person and web-based trainings on intranet features for staff worldwide
• Act as the point of contact for in-depth content strategy discussions and advanced training with key staff members
• Assist in crafting content plans for new intranet sites, and create the new sites and pages
• Establish cross-departmental working groups to streamline complex intra-agency information sharing
• Create and maintain intranet help documentation
• Enforce style guidelines
• Set up actionable usage metrics reporting
• Prepare regular status reports, and work closely with the Director of Product Development on project prioritization and management
• Participate in quality assurance testing for new intranet features, as needed

This position reports to the Director of Product Development.

Requirements:
• Bachelor’s degree or equivalent with at least 3-4 years of professional work experience as an information architect, writer/editor, web product manager or content manager
• Proficiency with the MS Office suite; knowledge of intranet concepts and content management systems
• Proven ability to develop training curricula and reference materials
• Incredible attention to detail
• Experience liaising with colleagues on all levels in a multicultural environment
• Ability to evaluate ad hoc requests and find solutions that fit within an established framework
• Familiarity with the challenges of large-scale, cross-functional projects
• Top-notch writing, editing, and presentation skills
• Fast learner, self-starter, creative problem solver

Pluses:
• Knowledge of SharePoint is a major advantage

For more information on our programs please go to www.theirc.org
Please apply at www.ircjobs.org
IRC leading the way from harm to home.

IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.